Shipping Policy

At Fishing Discount Shop, we understand that serious anglers need reliable gear and dependable service. Whether you’re targeting muskie with our premium rods or casting for bass with our top-quality reels, we’ve got your back – both on the water and with our shipping and returns policies.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two shipping methods to get your fishing gear to you:

• Standard Shipping ($12.95) – via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – via EMS for orders over $50 (15-25 business days after shipping)

Returns & Exchanges

We stand behind our fishing gear like we stand behind our casts. If you’re not completely satisfied, we’ll make it right.

Return Policy Overview

• Return Window: 15 days from delivery date
• Condition: Unused, in original packaging with all tags
• Processing Time: 3-5 business days after we receive your return
• Shipping Costs: Customer pays return shipping unless item is defective

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Hooks & Split Rings (due to sharp nature and potential safety hazards)
• Leader Components (once cut or used)
• Lure Building materials that have been opened or partially used
• Soft Plastics that have been removed from original packaging
• Custom or special order items (we’ll notify you before processing these orders)

Step-by-Step Return Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] with:

• Your order number
• Item(s) you wish to return/exchange
• Reason for return
• Whether you prefer refund or exchange

Here’s a template you can use:

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you:

• Return authorization number
• Shipping instructions
• Return address:
  1590 Aaron Smith Drive, York, US 17401

Step 3: Ship Your Return

Package your item securely with the original packaging and include:

• Return authorization number (clearly visible)
• Copy of your original invoice

We recommend using a trackable shipping service and retaining your tracking number.

Step 4: Refund or Exchange Processing

Once received and inspected (typically 3-5 business days):

• Refunds: Issued to your original payment method
• Exchanges: New item shipped via your original shipping method

Refund Timeline & Methods

Refunds are processed within 3-5 business days after we receive and inspect your return. The timing depends on your payment method:

• Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days to appear on your statement
• PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your fishing gear arrives damaged or defective, contact us immediately at [email protected] with:

• Photos of the damaged item
• Photos of the packaging
• Your order number

We’ll arrange for a replacement or refund and cover return shipping costs.

International Returns

For our international customers:

• You’re responsible for return shipping costs and any customs fees
• Refunds will be issued in USD
• Processing may take an additional 3-5 business days

We’re committed to ensuring you’re completely satisfied with your fishing gear – because we know what it means to depend on quality equipment when you’re out on the water.